1. Perform contracted periodic preventive maintenance.
2. Offer Full Coverage warranty.
3. Availability of spare parts.
4. Site Planning, Site preparation, Systems delivery & Installation.
5. Application training
6. Tailored Service Contracts.
7. System Calibration & Upgrades.
8. Maintaining Uptime of 98% for all installed systems
9. Availability 24/7, Fast response to service calls & close follow up.
10. Achieving customer satisfaction&receiving "Thank you" letters
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